What happens at Nightingale Nest?

The first-ever Nightingale Nest, our customer service location, is now open in Helsinki. This place is redefining the blood-test experience. Wondering how? Take a look.

What are your first thoughts when you think of a blood test? Illness? Labs? White coats and long corridors at a clinic? Nightingale Nest is none of that. In fact, it is just the opposite.

That’s because My Nightingale is not your typical blood test to diagnose diseases. It is an advanced blood analysis that provides over 20 unique health information to help you follow, predict and improve your health. And it starts with getting your blood sample taken at Nightingale Nest.

A few things our customers have been saying:


“I am not a big fan of labs, but this didn't feel like going to the doctor’s or a clinic.”

“The atmosphere is amazing and the nurses make you feel relaxed.”

“It was much faster than a standard lab visit.”

Start by picking a convenient date and time to visit. When you book your appointment online, we send a reminder SMS to your mobile the evening before.

When you arrive the next morning, the whole process takes around 15 minutes. You just have to confirm your details at the reception and then are ready to go in for the blood draw.

We take only one blood sample and it only takes a couple of minutes. The blood sample is collected using the traditional venous blood draw technique and our nurses are happy to explain every step of the blood drawing process. Read more about why we believe blood is the best way to analyse your health status here.

Nightingale Nest also has a health bar where you can have a complimentary breakfast after. Hang out a little longer and relax for a few minutes before heading out for the day. Or, take away the breakfast and enjoy it on the go.

The results are delivered to your pocket within two working days via the My Nightingale app. Unlike a standard lab report, which usually is a list of cryptic codes and numbers, My Nightingale interprets the data for you and displays it in an easy-to-understand format.

The results include unique health information in the form of the My Nightingale Health Index and six health indicator scores that are only available through the My Nightingale service. Also, My Nightingale delivers 20 relevant and actionable biomarker results that help you follow, predict and improve your health on your own.

Lastly, the team that’ll greet you — Linda and Fadumo (our two nurses) and Maarit (the operation's manager) — and make your Nest experience extraordinary.